If you think deregulation of an industry is a wonderful thing for consumers, think again. The article features a woman who “embraced deregulation” of electricity suppliers, was promised a “big discount,” discovered that the quoted low rate turned out not to be so low, calculated her monthly savings at $1.25, and reported, “I’m unhappy.” No kidding. Perhaps that’s why most Pennsylvanians have chosen not to jump on the “deregulation of business is good for the consumer” bandwagon. Those who have been around long enough have seen those bandwagons crash and burn too many times.Now comes a report that the Pennsylvania Public Utility Commission, reacting to the Philadelphia Inquirer article, has demanded that the power industry “comply with PUC billing regulations.” Apparently there already exist rules to prevent energy suppliers from hiding information, issuing misleading and erroneous invoices, and duping consumers. One supplier, for example, did not disclose the amount it charges per kilowatt hour. The enforcement action by the PUC is an example of taxpayer dollars providing a valuable return to taxpayers, by saving them from overpaying for electricity and other energy supplies. Sounds good? Wait.
In the same issue of the Philadelphia Inquirer that brought the news of the PUC action, there was another story, this one about a speech by the state’s governor. The governor announced that he was sticking to his campaign platform. “No new taxes. Less regulation. A competitive business environment.” What does this mean? It can mean fewer taxes and thus less funding, or perhaps eliminated funding, for PUC enforcement of its regulations or perhaps even for issuing and maintaining regulations. It can mean, even aside from reduced revenue, repeal of regulations. And perhaps that is the secret to “a competitive business environment.” Reduce the taxes, cut back on supervision, and let businesses function as have some, certainly too many, of the independent energy suppliers that have sprung up out of the woodwork in response to the deregulation of energy in Pennsylvania. The argument that deregulation is good for people is turning out to be nothing more than a mask for the proposition that deregulation is good for a few people. Perhaps if employees could quote their employers a salary and then send invoices reflecting higher amounts but without disclosing the calculation, the business world might get a glimpse of how it feels to experience the situations encountered by the people featured in the Philadelphia Inquirer story.
But, here’s the challenge. A majority of Pennsylvanians oppose improper billing practices by businesses, including energy suppliers, and support regulations and enforcement of those regulations to prevent such business behavior. Yet a majority of Pennsylvanians who voted decided to elect someone who opposes regulation of business and the payment of taxes to fund consumer protection. Perhaps the answer lies in the majority of registered voters who don’t bother to vote. Perhaps they make up a significant portion of the people who oppose improper billing practices and support regulations and enforcement to prevent them, but for some reason didn’t bother to make their electoral voices heard. If that’s the case, something in the electoral system has failed. If it isn’t fixed, the problems of today will become the crises of tomorrow.