The headline to
Joseph DiStefano’s latest column, “After SolarWinds debacle, the U.S. needs to keep software makers from being hurt by cost-cutting owners,” caught my eye. With a decades-long interest in both technology and economics, I read his commentary carefully. The back story is simple. Hackers using flaws in cybersecurity software developed and marketed by SolarWinds penetrated government agencies and businesses. There still is no full accounting of what information was stolen, how much damage had been done, how much national security had been compromised, whether the hacking continues, or why the United States is unable to protect its own government and its citizens from these attacks. But some information is beginning to emerge, and it isn’t good.
The hackers accomplished their nefarious objectives by “quietly penetrating SolarWinds” in order to attack entities that used the software for cybersecurity purposes. The head of the company admitted failure to detect and stop the hacking, which not surprisingly was conducted by at least 1,000 Russian operatives. The confession was made during a Senate hearing, but DiStefano points out that two questions not asked by the senators were these: “Have the tough new financial demands of software investors forced managers compromise vital security? Have our software defenses grown weak because the software sector is being hollowed out — like steel and a host of other once-proud U.S. industries — by profit extraction experts who relentlessly pressure professionals to cut corners?”
It turns out that SolarWinds, founded by visionaries, was sold to a private equity outfit headed by Thoma Bravo. Thoma Bravo is in the business of buying technology firms. The list of firms it has acquired is long. After buying SolarWinds about five years ago, Thoma Bravo “loaded it with debt” and then “sold some shares to the public.” Thoma Bravo is run by a billionaire, and claims to have “a track record of doubling, tripling or quadrupling clients’ investments over time.” With enough time, anyone can double, triple, or quadruple an investment. A $100 investment paying 3 percent interest will triple in about 38 years. Most people don’t want to wait that long. So those with sufficient funds to play the private equity game, which rules out almost everyone save for the economic elite, turn to private equity firms. How do those firms speed up the doubling, tripling, and quadrupling? To quote DiStefano, who relies on Matt Stoller’s “Goliath: The 100-Year War Between Monopoly Power and Democracy, “the only way firms can do that is to squeeze the software companies they buy, hard and at the expense of employees and customers[, using] the full arsenal of weapons, including cost cuts, price hikes, debt-funded mergers and consolidations, and, eventually, outsourcing.” Does Thoma Bravo follow this pattern? According to its recent profile in the Wall Street Journal, “Thoma Bravo identifies software companies with a loyal customer base but middling profits and transforms them into moneymaking engines by retooling pricing, shutting down unprofitable business lines and adding employees in cheaper labor markets.”
DiStefano asks, “Did such tactics contribute to the problems with SolarWinds?” He answers by again turning to Stoller, who has argued that private equity owners who demand huge and rapid investment returns, “a massive hack like this was inevitable.” DiStefano points out that more evidence would be required to link the tactics of private equity firms to the failures in software development, testing, scrutiny, updating, and monitoring, and asks current and past clients of SolarWinds, and its engineers and managers, to provide information about the effects on software protection of investor demands, and I suppose, any cost cutting and outsourcing.
DiStefano notes that although the practices of private equity firms stripping and closing factories adversely affects the factory’s locality, when those practices have a serious impact on national security when it’s not a factory but a software company. He gives examples of private equity firms bankrupting several big employers in the Philadelphia area after “extracting millions.”
Di Stefano then asks, “Is all this inevitable under free-market capitalism?” My answer is, yes. For the oligarchs and their devotees, free-market capitalism means unrestricted and unregulated money grabbing with the sole focus on the bottom line. So, of course, money becomes the goal and everything else, from employee health and job stability to protection of the nation’s technology systems and infrastructure, takes a back seat, even to the point of failure. All that matters to the money addicts is money, and the political power it gives them so that they can find even more money.
Then comes the warning. After pointing out that the Biden administration has added software to the list of key industries in need of government protection, that protection “means higher prices, and probably higher taxes.” He notes, “It would be worth it, if it really makes America safer.” It should, and it is necessary, because clearly the money grabbers aren’t worried about protecting anything except their wallets.
None of this should be surprising to those who read my commentary, What to Do When Drowning in Money and Hauling in Tax Cuts. In that short article, I pointed out the underlying flaws in the system that have brought us to this point:
The idea of trying to amass tens of millions or billions of dollars has never appealed to me. What would I do with it? I don’t need it. But there are people who need it, because money breeds money, and those who never have, in their own minds, enough money, need every bit that they can get. Is it for bragging rights? Is it to purchase the world and lord over it as global god? Is it addiction? Is it compensation for some unrecognized subconscious shortcoming?
There are many ways of amassing money. Hard work. Luck. Winning the birth lottery. Theft, robbery, embezzlement, fraud. Investment. When it comes to investment, most people think of bank accounts, stocks, bonds, real estate, precious metals, and commodities. But there are other types of investment, available to those who already have amassed large sums of money. There’s the hedge fund. There’s private equity. They’re not secrets, though most Americans aren’t familiar with how they work.
Hedge funds pursue high risk investments in hopes of hitting it big. Private equity consists of funds not listed on a public exchange. In one sense, the sole proprietor who owns a $300,000 landscape business owns private equity, though those are not the sort of investments that come to mind when people familiar with private equity think of it.
What do hedge funds and private equity do? One path of investment is to acquire public companies and turn them private, or to invest in public companies that are in trouble and hope they turn it around. But increasingly, private equity and hedge funds are grabbing distressed businesses simply to extract the last bits of value and to abandon what’s left. As explained in this article, too often, when given the opportunity to turn a distressed business in the direction of modernization, hedge fund and private equity managers prefer to take out money than to invest enough to turn the business around. This is what has happened with Sears, in which a controlling interest was purchased by hedge fund ESL Investments. It failed. Toys ‘R’ Us was acquired by KRR, Bain Capital, and Vornado Realty Trust. It failed. It happened to Gymboree, another Bain Capital investment. It failed. It happened to Payless ShoeSource, owned by Blum Capital and Golden Gate Capital. It failed. It happened to Radio Shack, in which Standard General had a substantial interest. It failed. Twice. It happened to Fairway, owned by Blackstone. It failed. The same outcome fell upon The Limited, Wet Seal, Claire’s, Aeropostale, Nine West, Brookstone, David’s Bridal, and Sports Authority.
From the perspective of the hedge funds and private equity, these aren’t tragedies. These have been good investments. From the perspective of employees, customers, and the malls in which these businesses rented space, these transactions have been disaster. Granted, retail stores have faced competition from their on-line counterparts, but would not saving one of these retailers included plans to go online? That didn’t happen. It didn’t happen because the new owners preferred not to put in even more money but to take out what was left. Worse, according to investment officer Jack Ablin, “many private equity investors lack the expertise to make the shift from traditional retail to online commerce.” Yet, surely they had the money to hire people who had the expertise. They didn’t, because, according to that investment officer, those investors “were also reluctant to commit more capital for the long-term to transform these struggling retailers.”
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I wonder how things would have turned out if tax cuts had not been handed out to these folks during the past two decades. I wonder if they would have had the resources to do what they have done, are doing, and intend to continue doing. Retail stores probably still would have failed – they have, for many decades – but the resources that remained would not have been channeled into the hands of those already drowning in wealth. Perhaps not as many stores would have closed. Perhaps not as many people would have lost jobs. Perhaps some businesses would have hired people willing and able to take them online.
There are many lessons to learn from these events. Sometimes learning a lesson is helpful for the future. Sometimes learning a lesson comes too late, and the future is altered forever, often in a bad way. Perhaps we have run out of time.
Indeed, have we reached the point where takeovers of companies endangers the survival of the nation? If resources are plowed into the pockets of the starving billionaires who cannot live without satisfying their need for infinite wealth instead of into improvements in cybersecurity, infrastructure, jobs, health, education, and environmental protection, we are doomed. The ultrawealthy will survive because their allegiance is to money and their own international circle of oligarchy, but everyone else will be the ones paying the price of helping the money addicts add to their never-sufficient stash of wealth. What’s most depressing is that many of those afflicted by this situation, unhappy with the struggles they accordingly face, continue to vote for, support, and defend those who are part of the culture that creates the very troubles that these folks want to eliminate.